Frequently Asked Questions
shipping & returns
Yes! We ship worldwide.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
The item is shipped within 1-3 business days. Please allow an additional 1-5 business days to receive it depending on your location.
Yes, all items may be returned within 14 days of purchase. To proceed with a return, please send us an email with the order number.
An email with a tracking number will be sent once the order is shipped. With this tracking number, you will be able to verify the status of your order.
Additional import duties, customs fees, and sales taxes may be added separately in accordance with your state or country's specific requirements. All receiving customers are responsible for these fees and the payment is non-refundable. Please be aware that we do not have any control for any duties, customs and taxes charged by the state or country’s requirements. Please contact your local customers office to find out more information if you are not sure about the charges.
Jewelry & care
In Arabic we call it "Sfifa" and it's made from the traditional weaving of gold threads. This noble and emblematic material is used to adorn the most beautiful Moroccan Kaftans.
All our pieces are handmade by talented artisans in our atelier in Casablanca, Morocco.
The fabric is waterproof. However, to maintain long-lasting shine, please make sure to remove your jewelry before showering, exercising, or doing housework.
To maintain long-lasting shine, please make sure to remove your jewelry before showering, exercising, or doing housework.
When not worn, place it in the linen pouch offered with your purchase.
Ordering & Payment
All our orders are nicely packed. If you want us to add a shopping bag or write a special note on your behalf, please write it down it in the comment section at checkout.
We accept Credits Cards: Visa, MasterCard, American Express, Discover and Apple Pay.
In Morocco only, we also accept cash upon delivery.